Regulating Automated Legal Advice Technologies


Level 1, Room 104
Melbourne Law School
185 Pelham Street


Our interdisciplinary research team is undertaking research into the technical and regulatory challenges that arise in the development of automated legal advice tools (‘ALATs’) such as legal chatbots, virtual assistants, and other variants of ‘intelligent’ legal advice, analysis and information systems.

In this seminar, drawing on its recently published Discussion Paper, the project team focuses and reflects specifically on the challenges (and some opportunities) for the legal services market and its regulation posed by the growing sophistication of ALAT technology.

These include questions regarding the extent to which regulation may operate as a barrier to innovation, and whether regulation could or should do more to enable market innovation and disruption; whether ALATs create specific and new problems for legal services regulation, and consideration of the ways in which these new technologies may change the legal risk environment for both consumers and regulators of legal services.

As a stimulus to discussion, the Legal Profession Research Network (LPRN) is also delighted to welcome Katie Miller, of Victoria Legal Aid, who will offer a response to the Discussion Paper and presentation.


The RALAT Project team are: Julian Webb (Melbourne Law School) Rachelle Bosua and Tim Miller (School of Computing and Information Systems) Adam Lodders (Networked Society Institute) Judith Bennett (Department of Management and Marketing) and Scott Chamberlain(ANU College of Law).

Katie Miller is Executive Director, Legal Practice, with Victoria Legal Aid, an LIV Accredited Specialist in Administrative Law, and a past President of the Law Institute of Victoria. Katie is well-known as a champion of change and innovation in the legal profession and her advocacy during her presidential year culminated in the Law Institute report Disruption, Innovation and Change: The Future of the Legal Profession (2015).